Refund policy

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Return and Refund PolicyAt Living Machine Studio, we do not offer refunds or exchanges on any orders once they have been processed or shipped.

Order Cancellation
You may cancel your order within 24 Hours of placing it, provided the order has not yet been processed or shipped.
To request a cancellation:
  • Email us at livingmachinestudio@gmail.com with your order number.
  • We will review your request and confirm if cancellation is still possible and send you details.
If your order has already been processed or shipped, cancellation is no longer possible, and no refund will be issued.

Exceptions
We do not accept returns, exchanges, or refunds for any reason, including change of mind, wrong size/color, or incorrect address provided by the customer.
This policy applies to all products unless otherwise stated on the product page.

Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 3 days of delivery with clear photos of the issue. We will assess the situation on a case-by-case basis. Note that we reserve the right to deny any claim that does not meet our quality standards or if the damage occurred after delivery.

How to Contact Us
For any questions regarding this policy, please email livingmachinestudio@gmail.com